Return Policy

Thank you for your purchase. If for any reason you are dissatisfied, you may return the item(s) for a full refund or exchange. Please see below for further information regarding the return policy.

Return Process

To return an item, please email customer service at info@theorchidsmith.com to request a return or exchange. Once the request has been acknowledged, place the item(s) securely in its original packaging, and mail your return to the following address:

The Orchidsmith, LLC
Attn: Returns
90 Oneida Ct
Denver, CO 80230
United States

Refunds

After receiving your return and inspecting the condition of your item(s), we will process your return or exchange. Please allow three days from the receipt of the return to process the return or exchange. Notification will be sent upon completion of the return or exchange.

Please Note
- Sale items are final sale and cannot be returned.
- Orchid returns must be requested within three days of receipt.